North Tees and Hartlepool TrakCare
This page tracks the North Tees and Hartlepool NHS Foundation Trust example from the official InterSystems UK evidence set.
Official InterSystems Claim
InterSystems says North Tees and Hartlepool NHS Foundation Trust has used TrakCare for 10 years as a unified EPR foundation built on the InterSystems IRIS data platform.
Product / Service
Trust-Side Validation
North Tees and Hartlepool NHS Foundation Trust's Digital Strategy 2020-2025 names InterSystems TrakCare as the trust's EPR platform and describes the implementation as a first-of-type EPR implementation in the English NHS.
The trust's own news page states that TrakCare was implemented in 2015 as an InterSystems-developed electronic patient records system and describes an EPMA module on the trust's TrakCare EPR. The page is a trust-side source and was last reviewed on 17 March 2026.
The trust also described itself in 2024 as an InterSystems customer reference site and said another organisation visited to learn from its use of EPR over the previous decade.
In 2025, a trust news item about a digital programme award reported quantified benefits from digital admissions work and said electronic observations and sepsis tools were developed in collaboration with InterSystems TrakCare. Those figures are award/communications claims unless matched to a formal evaluation.
The latest trust-side pass adds more current support. North Tees and Hartlepool's 2024-25 Quality Account and 2025-26 trust communications reference TrakCare eObs and sepsis work, ePMA, medication-safety rules, TrakCare-Ascribe interface work, digital-programme award claims, and ePMA2 optimisation context. These sources strengthen the current TrakCare operational context but still do not turn communications figures into independently evaluated outcomes.
Evidence Status
Confidence is high that the trust used InterSystems TrakCare as its EPR platform and that the trust described TrakCare, EPMA, customer-reference status, and TrakCare-related digital programme work in its own public material. Outcome and impact claims still need careful treatment because some benefits are reported through individual experience, award citation, communications material, or strategic narrative rather than formal evaluation.
Follow-up Evidence
- More formal trust publications on TrakCare, EPR, EPMA, ICU workflows, sepsis tooling, or digital maturity beyond communications and award narratives.
- Current EPR strategy or board papers naming TrakCare.
- Procurement records or contract notices.
- Evidence distinguishing long-term use from specific clinical, operational, or financial outcomes.