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HealthShare Personal Community

This page tracks InterSystems Personal Community as a patient-facing digital-front-door product related to the HealthShare and EHR product families.

Supported Positioning

InterSystems positions Personal Community as an EHR-neutral digital-front-door platform for health systems, providers, health plans, HIEs, governments, and software developers. The product page describes patient engagement capabilities including medical-record access, communications, care planning, questionnaires, billing, proxy access, scheduling, alerts, a device-independent interface, preferences, language choices, and white-label branding.

User Interface

Personal Community mobile home page with a care plan to complete and a next-appointment card at General Demo Hospital.

A patient's next steps. This mobile home page brings a care-plan task and an upcoming appointment into one view. It comes from page 21 of InterSystems' 2023 healthcare-solutions presentation, using a sample record at “General Demo Hospital”. The product build is not stated; branding and enabled features vary by site. Select the image to open it at full size.

Role in the Portfolio

Current InterSystems product navigation links Personal Community from the HealthShare family and also from TrakCare/IntelliCare module navigation, so this wiki reads it as a cross-portfolio patient-engagement product rather than only a HealthShare submodule.

Evidence Status

Confidence is high for vendor positioning. Current UK availability, NHS login/PDS integration, accessibility claims, patient-portal data flows, deployment model, and customer outcomes need product documentation or customer evidence.

Follow-up Evidence

  • Current Personal Community technical documentation and deployment models.
  • UK patient-portal and NHS identity/integration evidence.
  • Customer-side examples where Personal Community is explicitly named.